Contact Us

Quick Links

How Can We Help?

We've compiled some of the most common questions we get below. We hope that they will be able to help you, however if not then you can email or call us further below.

Pre-sales Assistance

• I need some product advice
• Help me choose a PC
• I need to track an order
• I have a query about payment
• I have a question about a price

Orders and Deliveries

• My order is missing in the mail
• I need to change something on my order
• I need to cancel my order
• My delivery address is incorrect

Technical Help

• I need some help with my CCL PC
• I have bought an item and need some help using it
• I have an item that might be faulty or incompatible

Returns

• How do I return an item?
• I received the wrong item
• I received a damaged item

Email or Call Us

If your query isn't answered by the help section above, you can still send us an email or call our teams! Our telephone lines are open Monday to Friday between 09:30 and 17:00. Please note that we are closed on Bank Holidays.

General Sales & Advice

• Email us at sales@cclonline.com
• Call us on 01274 471200

PC Sales & Advice

• Email us at pcsales@cclonline.com
• Call us on 01274 471210

Business Sales

• Email us at business@cclonline.com
• Call us on 01274 471202

Reseller Sales

• Email us at dealer@cclonline.com
• Call us on 01274 471202

Corporate

• Email us at corporate@cclonline.com
• Call us on 01274 471220

Education & Public Sector

• Email us at education@cclonline.com
• Call us on 01274 471203

Customer Services

If you need further help beyond this, feel free to contact our Customer Service team. Our telephone lines are open Monday to Friday between 09:30 and 17:00. If you need to send any attachments via email (such as images of damaged goods) then please ensure these do not exceed more than 50MB in size.

Customer Services

• Email us at customerservice@cclonline.com
• Call us on 0330 390 4173

Complaints

• Email us at complaints@cclonline.com
• Call us on 0330 390 4173

Other Contacts

You can also contact other departments, apply for vacancies, or make a GDPR request.

Personnel

• Email us at personnel@cclonline.com

Vacancies

• View our available vacancies on the Job Vacancies page
• Email us at vacancies@cclonline.com

Accounts & Credit

• Email us at accounts@cclonline.com
• Call us on 01274 471207

GDPR Request

• Email us at privacy@cclonline.com
• Call Customer Services on 0330 390 4173

Our Home

CCL Computers is located in Tong, about half-way between Leeds and Bradford. Orders for collection are collected from this address, and it is open Monday - Friday, 09:30 ~ 16:30. Please note that no other services other than collection of already-placed collection orders are available.

Our Address

CCL Computers
Inmoor Road
Off Cross Lane
Tong
Bradford
West Yorkshire
BD11 2PS