Delivery Options and Charges

We use DPD and Royal Mail to deliver orders quickly and cheaply across the UK and Europe.

Delivery charges for most of the mainland UK are shown automatically on the basket page. Please log in and enter your address for exact international, non-mainland UK or Highlands pricing.

Mainland UK Standard Services

Premium Services

Non-Mainland and Highlands Pricing

International Pricing

* Your carriage will be refunded if we fail to deliver. Please see Guaranteed Delivery Conditions

Our Couriers

Most orders are delivered by either DPD or Royal Mail.

Next Day or 48hr Courier Email/text giving a 1 hour delivery timeslot, so you know when to expect it Tracking at www.dpd.co.uk Monday-Friday delivery standard Pre-10, pre-12 and Saturday options available Available for any item	Cheaper option for small items Usually 1-3 days, but not guaranteed Monday-Saturday delivery No surcharge for offshore UK postcodes	48hr Courier Email/text notifications Fully tracked Monday-Saturday delivery Available for small/medium items No surcharge for offshore UK postcodes

Most orders will require a signature on delivery (except some very low cost Royal Mail 1^st Class items). If you are not in when the courier/postman calls, a card will be left and you can rearrange delivery on an alternate date.

DPD offer the additional facility of rearranging delivery date by email or text. On the morning that your order is due to be delivered, you will receive a text/email giving a 1hr delivery time-slot (e.g. 9:30am to 10:30am). If this time/date is not convenient, you can immediately postpone delivery to another date by replying to the message.

Direct Shipped Items

Sometimes we ship items directly from our suppliers and not from our Bradford warehouse. In this case, other couriers including Citylink, Parcelforce and Target may be used and the delivery option in the checkout is simply labelled ‘Next Day Delivery’. If you would prefer a DPD delivery, then please select this option instead.