I have received an incorrect item

Returns

How do I return an unwanted or faulty item? I think my item is faulty I purchased an on-site warranty with my CCL built system and am experiencing problems, who do I contact? I purchased a defective item, can I have a refund on postage? Can I have a refund for a non faulty item? How long will it take for me to get a replacement item if I bring a faulty product into your store? Can I return an item to your store? My item was not described correctly I have received an incorrect item I think I have an incompatible item I have received a damaged item Packaging Guidelines - Returning PCs and other large items Packaging Guidelines - Returning Small Items