I want to cancel my order

If your order has not yet shipped, you may cancel your order by opening a support ticket or by calling Customer Services on 01274 471 206.

If your order has already shipped, please let us know and then refuse delivery when the courier or postman tries to deliver it. It will then be returned back to us and can be refunded.

If you would like to cancel or return an order within 7 days of receiving it, please contact our returns department by opening a ticket.