Vacancies

Customer Services Advisor

Full Time (Monday - Friday), occasional Saturday's may be required.

We are looking for a team player to join our successful Customer Services department, working at the very forefront of our business. Based within our busy contact centre, this key role involves providing our customers with an exceptional customer experience. You will be a driven and experienced Customer Services Advisor and will strive to go that extra mile for all of our customers. You will have excellent communication skills and a desire to solve problems effectively.

The role involves taking a high level of inbound calls from customers and dealing with their enquiries in a professional and efficient manner. Liaising with couriers and all of our internal departments are also key components of the role.

Previous Customer Services experience, within a call centre environment, is essential. Face to face Customer Services experience and sound PC technical knowledge would prove a definite advantage.

If you would like to apply for this role please send your CV, along with a covering letter, to nicolag@cclonline.com.

Purchaser / Product Manager Role

Full Time (Monday - Friday).

We are looking for a commercially aware, enthusiastic, quick learner to work within our busy purchasing department.

Responsible for the purchasing and managing of a number of product categories, this role requires the candidate to be skilled at negotiating prices and good at building relationships with suppliers. You will be a responsible, proactive person who enjoys a daily challenge, with has a passion for PCs and components and in time wants to acquire an in-depth knowledge of the PC market.

You will be hardworking, a quick learner, able to work both in a team and independently, and will have excellent communication and negotiating skills.

If you would like to apply for this role please send your CV, along with a covering letter, to nicolag@cclonline.com.

Sales Advisor

Full Time (Monday - Friday).

We are looking for someone to join our successful sales team, working at the very forefront of the business within our contact centre.

This key role involves providing our customers with product information, ensuring that we offer them the very best deal possible and generally making their call an experience they’d like to repeat! Customer focus and an ability to sell is an absolute must and telesales experience and/or sound technical knowledge are definitely desirables.

Basic Duties include:

• To provide customers with product information, input orders and confirm sales.
• To up sell and/or introduce new products & pc systems wherever possible ensuring that it is within requirements and budget to existing customers or potential new ones.
• To deal with internal and external queries when required
• To take customer payments ensuring accuracy
• To operate live chat in a professional manner when required

If you would like to apply for this role please send your CV, along with a covering letter, to nicolag@cclonline.com.

Corporate Sales Advisor

Full-Time (Monday - Friday).

We are looking for someone to join our successful sales team, working at the very forefront of the business within our telephone contact centre.

This key role involves providing our corporate and account customers with product information, ensuring that we offer them the very best deal possible and generally making their business with us an experience they’d like to repeat! Customer focus and an ability to sell is an absolute must and telesales experience and/or sound technical knowledge are definitely desirables.

Basic Duties include:

• To provide our account customers with product information, input orders and confirm sales.
• To answer inbound calls from current and new customers regarding B2B sales.
• To perform outbound calls to our account customers and potential new customers.
• To up sell and/or introduce new products wherever possible ensuring that it is within requirements and budget to existing customers or potential new ones.
• To deal with internal and external queries when required.
• To take customer payments ensuring accuracy.
• To operate live chat in a professional manner when required.
• To liase with our Purchasing Department to ensure orders can be fulfilled to customer expectations.

If you would like to apply for this role please send your CV, along with a covering letter, to nicolag@cclonline.com.

Warehouse Operatives

Full-Time (Monday - Friday).

We are looking for hard working people, who are available for an immediate start, to join our busy warehouse team.

We are recruiting extra help to cover our increasing business levels. Initial contracts would be offered on a four month basis but could lead to a permanent placement for the right candidate. The role will cover all areas of the warehouse including picking, packing, stock taking and goods in, so previous warehouse experience is essential and possession of a forklift licence would prove a definite advantage.

If you would like to apply for this role please send your CV, along with a covering letter, to nicolag@cclonline.com.