Full Time (Monday - Friday, 09:00-17:30)
We are looking for a team player to join our successful Customer Services department, working at the very forefront of our business. Based within our busy contact centre, this key role involves providing our customers with an exceptional customer experience. You will be a driven and experienced Customer Services Advisor and will strive to go that extra mile for all of our customers. You will have excellent communication skills and a desire to solve problems effectively.
The role involves taking a high level of inbound calls from customers and dealing with their enquiries in a professional and efficient manner. Liaising with couriers and all of our internal departments are also key components of the role.
Previous Customer Services experience, within a call centre environment, is essential. Face to face Customer Services experience and sound PC technical knowledge would prove a definite advantage.
No agencies please.
If you would like to apply for this role please send your CV, along with a covering letter to nicolag@cclonline.com.
Full Time (Monday - Friday, 09:00-17:30)
We are looking for a team player to join our successful Telephone Sales department, working at the very forefront of our business. Based within our busy contact centre, this key role involves providing our customers with product information, ensuring that we offer them the very best deal possible and generally making their visit an experience they'd like to repeat!
Customer focus and an ability to sell is an absolute must and retail experience and/or sound technical knowledge are definitely desirables.
Previous Sales experience either within a call centre environment or face to face, along with sound PC technical knowledge, would prove a definite advantage.
No agencies please.
If you would like to apply for this role please send your CV, along with a covering letter to nicolag@cclonline.com.
5 days a week with mid-week day off (Monday - Friday, 09:00-18:00 / Saturday, 09:00-17:00)
We are looking for someone to join our successful sales team, working at the very forefront of the business within our busy showroom.
This key role involves providing our customers with product information, ensuring that we offer them the very best deal possible and generally making their visit an experience they'd like to repeat! Customer focus and an ability to sell is an absolute must and retail experience and/or sound technical knowledge are definitely desirables.
If you would like to apply for this role please send your CV, along with a covering letter to nicolag@cclonline.com.
5 days a week with mid-week day off (Monday - Friday, 09:00-18:00 / Saturday, 09:00-17:00)
We currently have a rare opportunity to join our highly regarded post sales team, working in our busy returns department.
You will be responsible for the advising and processing of all of our customer returns - this role is vital to our award winning customer service.
Customer service skills are absolutely essential for this role, you will be dealing with customers face to face, over the phone and email.
If you would like to apply for this role please send your CV, along with a covering letter to nicolag@cclonline.com.
5 days a week with mid-week day off (Monday - Friday, 09:30-18:00 / Saturday, 09:00-17:00)
We are looking for hard working people, who are available for an immediate start, to join our busy shipping team. We are recruiting extra help to cover our increasing business levels.
Initial contracts would be offered on a 6 month basis but could lead to a permanent placement for the right candidate.
The roles will cover all areas of packing, despatching and shipping our products via mail and courier. Previous warehouse experience or shipping experience would be an advantage.
If you would like to apply for this role please send your CV, along with a covering letter to nicolag@cclonline.com.
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