Contact Us

COVID-19 Information

We are working in line with the latest Government guidance - at this moment our Showroom / Collection Point is open and our Returns Drop-off Sevice is running. Please note our Returns Counter is closed - only drop-off returns with a pre-arranged RMA can be accepted.

• Our Showroom and Collection Point is open Monday to Friday, 09:00 - 18:00 (closed Wednesdays), and Saturday, 09:00 - 17:00. It is closed on Sundays.
• Whilst our showroom is open and orders can be placed in store, we may limit the number of people allowed in to our showroom at peak times for the safety of our customers and staff.
• Only card payments are accepted - contactless is available for lower-value orders. Masks or face coverings must be worn on-site.
• Our phone lines are currently available between 09:00 and 17:30, Monday - Friday - we are still available on live chat and email, although reduced staffing levels may mean a slightly longer response time during this difficult period

Please note that there is an exceptionally high demand for computer equipment which allows people to work from home. This may cause unexpected delays, however, our team is working hard to ensure all orders are fulfilled. Thank you for your patience and understanding during this time. 

Pre-Sales Advice

• I need some advice before I buy
• Advice on CCL branded and customised PCs
• Delivery information
• Payment information
• Pricing information
• Our Leeds/Bradford showroom
• Telephone ordering - 01274 471200

Pre-Delivery Advice

• Where is my order?
• I want to change my order
• I want to cancel my order
• I want to change my delivery address

Technical Support

• I need some technical advice before I buy
• I need some help with my CCL PC
• I have bought an item and need some help using it
• I have an item that might be faulty or incompatible

Returns

• I want to return an item
• I want to check on the status of my return

Retail Sales, PC Sales & Support, Business Sales (Corporate, Education & Reseller)

Customer Services

If your query cannot be resolved via the information above, you can contact Customer Services below.

Attachments: please make sure email attachments do not exceed 50MB in size.

Complaints

If you have a problem with your purchase and wish to make a complaint, you can contact us below.

Attachments: please make sure email attachments do not exceed 50MB in size.

Other Contacts

Our Address

CCL Computers is located half-way between Leeds and Bradford. Our postal address is as follows:

CCL Computers Ltd
Inmoor Road
Off Cross Lane
Tong
Bradford
BD11 2PS

For details on how to find our showroom, please click here.

Opening Times

You can find our opening times here.