Welcome to warranties, all you need to know to help facilitate a fast repair or return.
If your item is over 30 days old from date of purchase and you have discovered a fault you can have it repaired under your warranty directly with the warranty provider in most circumstances.
This is usually the quickest and most efficient way to get your issue resolved but of course we at CCL will help you are still having trouble.
Please check your email as the warranty could have been sent to you, some older items may not have a warranty detail email so you can log into your account and an invoice should be available to you there.
Use the list below to ascertain the number of your warranty provider, for example if you item is an ASUS laptop please contact ASUS laptops for help initially.
Please contact your warranty provider, it will help if you have access to your product details or any serial number visible.
Follow the instruction given to you by the warranty provider. If you have been advised to contact CCL please email in your issue with original order number, name, up to date contact number and a full description of the issue, we will help further at this point.
Note: We will help you with your warranty return if the first contact has been made with the warranty provider, again speaking to the warranty provider will usually be the fastest way to resolve your issue.
The manufacturer of your product will know everything that could possibly go wrong so if you have a question or problem with a product, you have purchased then they are usually best placed to help you out. If it is something that cannot be sorted over the phone, they can advise you if you need to return it.
We have listed contact numbers below if you need to get in touch with them. We advise digging out the serial number of the product you are enquiring about before calling along with your order details.
Note: If your item is a Sharp or Thrustmaster product please contact 03303904169 and choose option 3 and then option 4.
| Manufacturer | Tel. |
| Acer | 03717601000 |
| Alienware | 08000282660 |
| AMD | 01276 932318 |
| AOC | 0844 4821150 |
| APC | 08002799254 |
| Arlo | 0800 970 3054 |
| Aruba | 08451610050 |
| Asus Laptops | 01442265548 |
| Asus Monitors | 0870 120 8340 |
| BENQ Monitors | 02072160039 |
| BENQ Projectors | 0207 216 0039 |
| Blackberry | 08000260729 |
| Blaupunkt | 03300240802 |
| Bosch | 0344 892 8979 |
| Box Care Plan | 03330 436695 |
| Breville | 0800 525 089 |
| Brother | 03337774444 |
| B-Tech | 0844 800 0445 |
| C2G | 0800 328 2916 |
| Canon Printers | 02076600186 |
| Caple | 01179381900 |
| Cello | 08455192367 |
| Cololight | 01245 905 775 |
| CoolerMaster | 0161 768 0632 |
| Corsair | 080070022700 |
| Crucial | 0800 091 0021 |
| Cube Desktops | 01212020033 |
| CyberPower UPS | 08081640608 |
| Dell | 08443381200 |
| DJI | 02076603037 |
| D-Link Routers | 08718733000 |
| D-Link Switches | 0871 873 0909 |
| Doro | 0844 369 0107 |
| Draytek | 0345 527 7864 |
| Dremel | 08008590216 |
| Duracell | 0800 716 434 |
| Dynamode | 02037714738 |
| Dyson | 08002980298 |
| Emerson Network Power | 0080011554499 |
| Energenie | 08000 469 466 |
| Ener-J | 02921252473 |
| Epson | 03439037766 |
| Epson Projectors | 03439037766 |
| Ergotron | 08707560260 |
| EVGA | 01788247298 |
| Ezviz | 01790 600125 |
| Foscam | 0203 441 3511 |
| Freecom | 01423 581020 |
| George Foreman | 0345 230 0598 |
| Griffin | 08000988200 |
| Hannspree | 0871 855 2424 |
| Hikvision | 08081349934 |
| Hisense TV | 0333 800 2200 |
| Honeywell | 0300 1301299 |
| Honor | 08000886900 |
| Hoover | 0800 479 0764 |
| Hover-1 | 01355241222 |
| HP | 02076600403 |
| HP Enterprise | 0845 161 0030 |
| HPI | 01283 226570 |
| HTC | 0845 890 0079 |
| HyperX | 01932 73 9055 |
| Hy-Pro | 0800 731 0006 |
| Iiyama | 01926819189 |
| IMOU | 0333 360 1030 |
| In Focus | 08000286470 |
| Integral | 0208451 8700 |
| iRobot | 0208 8653171 |
| iStorage | 020 8991 6265 |
| Jabra | 01784 220 172 |
| Kaspersky | 02033564983 |
| Kensington | 01296 397444 |
| Kingston | 01932 738950 |
| Kracher | 01295 752 000 |
| Krups | 03453306460 |
| Kyocera | 0845 4560456 |
| Lavazza | 08005999200 |
| Lenovo | 03337773991 |
| Lexmark | 0870 7337100 |
| LG Monitors | 0844 8471406 |
| LightwaveRF | 0121 250 3625 |
| Linksys | 02030274625 |
| Logitech | 0203 0248 159 |
| Meaco | 01483 234900 |
| Medion | 03333213106 |
| MendIT | 01282 418 864 |
| Morphy Richards | 0344 871 0944 |
| Motorola | 03339997550 |
| MSI Laptops | 08708200009 |
| Neato | 020-3318-2995 |
| NEC Display | 0870 120 1160 |
| Netgear | 0844 875 4000 |
| Nuki | +43 316 376 115 |
| OKI | 020 3691 9098 |
| onePlus | 01252236307 |
| Optoma | 01923691865 |
| Panasonic | 0344 844 3899 |
| Peerless | 01923 205630 |
| Philips TVs | 0207 949 0319 |
| Pioneer | 0203 936 8086 |
| Plantronics | 0800 41 00 14 |
| Polaroid | 03339-997-550 |
| Prestigio | 08081012102 |
| Razer | 080025233758 |
| Razor | 0203 966 3822 |
| Ring | 01727 26 3045 |
| Roberts | 03330 142505 |
| Roccat | 08457267864 |
| Russell Hobbs | 0345 658 9700 |
| Samsung Monitors | 03307267864 |
| Samsung Phones | 0845 726 7864 |
| Samsung Printers | 0870 2420303 |
| Segway Ninebot | +44 2031921421 |
| Sennheiser | 0333 240 8185 |
| Sharp Microwaves / Audio | 0330 024 0803 |
| Sharp TV | 0330 024 0803 |
| Somfy | 0113 391 303 |
| Statesman Appliances | 08448485861 |
| Stormforce | 01925 287008 |
| Swann | 08081689031 |
| Symantec | 0207 616 5600 |
| Tado | 020 38932059 |
| Targus | 02077440330 |
| TCL | 0203 795 3308 |
| Tenda | +8675527657180 |
| Toshiba | 01932841600 |
| Toshiba Hard Drives | 01932 825090 |
| TP-Link | 0845 147 0017 |
| Trendnet | 0800 404 9295 |
| VAX | 03300268455 |
| ViewSonic | 08444 821168 |
| Viewsonic | 03330 057012 |
| WatchGuard | 02030028409 |
| Yale | 01902 364606 |
| Zotac | 0118-9272233 |
| Zyxel | 0118 912 1700 |
