HP Care Pack services offer upgraded service levels to extend and expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain TCO. And they offer you coverage options for all key IT areas.
Main Features
- Choice of service levels to meet specific business needs
- Choose from pick-up and return through to 6-hour call-to-repair 24x7
- Fast, qualified response increasing uptime and maximising performance
- Purchasing HP Care Pack service with HP product reduces total cost of ownership
- HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service
- Extend your hardware warranty coverage for key systems and devices
- Obtain easy-to-buy, easy-to-use extended warranty services
- Provides 4-hour response for HP hardware
- Improve hardware performance and uptime
- Increase the return on your HP and multi-vendor hardware investments
- Enjoy consistent service coverage across geographically dispersed sites
- Provides 2-hour response on software support through telephone access to highly trained support personnel
- Updates HP software and select third party software at a predictable cost
- Provides advantageous subscription savings on software updates
