This HPE service provides high-quality remote assistance and On-Site support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
Main Features
- HP Care Pack Hardware Support for ProLiant DL360 G5 Servers
- Contract period: 1 year
- Service coverage: 24x7
- On site hardware support
- Response time: 4 hours
- Remote problem diagnosis and support
- Materials included
- Service-level options with different coverage windows and response times
- Work to completion
