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Samsung 1TB M3 USB3.0 External HDD

CCL Code: BAK2292
|
Manufacturer Code: HX-M101TCB/G
| Manufacturer: Samsung

This product has been superseeded by BAK6901

Key Features:

  • 1TB External HDD
  • Ports: USB3.0
  • Bundled Backup Software
  • USB Powered

Discontinued

Sorry, this product has been discontinued. We have found some similar products below.

Overview

A new model has replaced this one, which can be found below:

https://www.cclonline.com/product/202061/HX-M101TCB/GM/External-Storage/Maxtor-M3-1TB-Portable-External-Hard-Drive/BAK6901/

This product has now been discontinued.

The Samsung M3 Portable External Hard Drive delivers handy portable storage. It is easy to take wherever you go, and has ample capacity up to 1TB. The durable black design stands up to the rigors of daily use.

Specifications

  • Windows 7/Vista/XP, Mac OS X 10.4.8 or later
  • SuperSpeed USB 3.0 (Max): 4.8Gb/s
  • Temperature (operating): 5° to 40°C (41° to 104°F)
  • Temperature (nonoperating): -20° to 65°C (-4° to 149°F)
  • Weight (Max): 151g (1TB)
  • Height (Max): 19.6mm (1TB)
  • Width: 82mm
  • Length: 112mm
  • 3-year limited warranty

Software

  • AutoBackup personal backup solution
  • Secure Manager for worry-free data security
  • SecretZoneTM can encrypt data on the device

 

System Requirements

 

  • Microsoft Windows Vista / XP / 7, Apple MacOS X 10.4.8 or later

Main Features

  • Handy portable storage
  • Durable black design
  • SafetyKey protection for your data
  • Future your connectivity with USB 2.0 and USB 3.0
  • Software preloaded on the drive
Specifications

Hard Disk

Disk Capacity 1000 GB

Performance

Data Transfer Rates Up to 4800 MB/s

External Interfaces/Ports

USB Ports 1 x USB 3.0

System

Software Included (may be trial or restricted) AutoBackup personal backup solution • Secure Drive for worry-free data security • SecretZone can encrypt data on the device

System Requirements

Operating Systems Supported Windows 7/Vista/XP • Mac OS X 10.4.8 or later

Environmental

Operating Temperature 5 to 40 °C
Non Operating Temperature -20 to 65 °C

Physical

Case Colour Black
Form Factor Portable
Enclosure type Portable
Colour Black
In The Box M3 Portable External Hard Drive • USB cable • Quick Install Guide • Software preloaded on the drive • Electronic User Documentation (PDF)
Width 8.2 cm
Depth 11.2 cm
Height 1.96 cm
Weight 0.151 kg
Barcode 7636490041488

Warranty

Warranty 3 Year Limited

Key Features

Network Ready No
Main Colour Black
Drive Interface USB
Solid State Drive No
Bundled Backup Software Yes
Power Source USB Powered
Disk Form Factor 2.5
PC Connection Type USB3.0
e-SATA No
RJ45 No
Firewire 400 No
Firewire 800 No
WiFi No
Thunderbolt No
USB 3.0 Yes
USB 2.0 No

Interfaces/Ports

USB Support USB3.0
USB 2.0/ USB3.0 No

Item Details

Manufacturer Samsung
Manufacturer Code HX-M101TCB/G
EAN 7636490041488
UPC 763649042939
Condition New
Warranty

Warranty Information

Warranty 3 Year Limited

Manufacturer Information

Manufacturer Samsung
Manufacturer Code HX-M101TCB/G
Questions and Answers

Do you have you a question about the 1TB Samsung M3 Portable 2.5" External USB 3.0/2.0 Hard Drive?

Q: My Auto Backup feature has never worked. Is this a fault with the hard drive?
Answer by Website User on 2nd August 2016
We do not have a technical team here so we cannot advise but if you installed the bundled software that came with the hard drive then it should work, if not, you may need to contact Samsung for technical help.
0 customers found this answer helpful.
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Q: I am a novice with technology - how do I record tv programs & films onto my external drive
Answer by Dan on 15th April 2016
That would be far to broad of a question to answer in our product questions unfortunately as there's so many ways and devices you could be connecting this hard drive to for recording. If you're wanting to record from a TV directly then this should be covered in the TV manual or the manufacturer of the TV will be able to give more detailed support. -Danlevan
0 customers found this answer helpful.
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Q: Is the USB compatible with older USB ports albeit slower ?
Answer by Website User on 15th April 2016
Yes, this is backwards compatible with older USB slots.
0 customers found this answer helpful.
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Q: Does this work with xbox one?
Answer by Dan on 25th January 2016
Yes, this should work fine with an Xbox One. -Danlevan
0 customers found this answer helpful.
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Q: can you password protect this drive?
Answer by Dan on 30th September 2015
It comes with encrpytion software, not quite the same as just putting a password on it but it has the same effect. -Danlevan
0 customers found this answer helpful.
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Q: this does not list windows 8.1 as an operating system. Is there a similar divice that is compatible
Answer by Website User on 16th March 2015
The description of this device is simply older than Windows 8.1, but it works with it just fine. -Danlevan
1 customer found this answer helpful.
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Q: I bought this hard drive a few months ago but for the past couple of weeks whenever I plug it into my computer it does not detect anything. I have to wiggle the cable a lot to secure a connection. Can I bring this in for a replacement/buy a new cable? I can't risk losing everything!
Answer by Website User on 10th March 2015
I'd recommend getting the drive back to us for testing, we would need to determine if the fault is the cable or the port on the hard drive. -Danlevan
0 customers found this answer helpful.
Answer by Website User on 11th March 2015
Many thanks, will call in this weekend.
0 customers found this answer helpful.
Answer by Website User on 22nd April 2015
Change the drive letter. Sometimes the external drives can't set automatically the drive letter so need to be set manually.
0 customers found this answer helpful.
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Q: Hi, I'm thinking about buying this product to connect to my NAS. I have a Qnap TS112 and would like to know if the portable hard drive will be compatable to back up my NAS ?
Answer by Website User on 9th March 2015
Yes, this should work fine as a backup for your NAS. -Danlevan
0 customers found this answer helpful.
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Q: i have downloaded a movie to this hardrive it shows up on hardrive but when i plug into usb port on tv it shows no files present ?
Answer by Website User on 2nd January 2015
Your TV may not be compatible with either the file structure of the drive or the video format. I would recommend contacting the manufacturer of the TV as they would be able to advise on what you would need for compatibility. -Danlevan
0 customers found this answer helpful.
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Q: Does this work with xbopx one?
Answer by Dan on 31st December 2014
This should be fine with an Xbox One, it will only work through USB 3.0. -Danlevan
1 customer found this answer helpful.
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Q: what current consumption does it need my tv has usb output 5V 500 MA
Answer by Website User on 2nd December 2014
Samsung's tech spec for this hard drive does not list a power requirement, I would recommend checking with the manufacturer of your TV if its USB port is capable of powering a USB powered hard drive, as some would need the drive to be externally powered. -Danlevan
0 customers found this answer helpful.
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Q: i purchased this product but the safetykey software did not show up in the drive manager. how can i protect my drive with a password?
Answer by Website User on 3rd November 2014
I can't find much information on the Safekey software unfortunately. I would recommend contacting Samsung for support with this. -Danlevan
0 customers found this answer helpful.
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Q: Hi, Would my Samsung galaxy note 3 (N9005) be able to run this hard drive and fully transfer files to and from the device?
Answer by Website User on 21st July 2014
It should be fine, though you would need to use an OTG cable to connect it and would need to make sure that it is formatted in FAT 32 prior to connecting it. -Danlevan
0 customers found this answer helpful.
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Q: I want this basically to store films on then plug into my samsung tv or ps3 to watch them is this possible with this device?
Answer by Matthew on 1st May 2014
As long as your other devices support reading films and music from an external USB device this will work fine for your use. -MR
1 customer found this answer helpful.
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Q: I have had this hard drive for 2 months and just now my partner knocked it on the floor (only from the sofa) but it was plugged in to my laptop at the time. The program stopped responding, which i expected, and i removed it and after restarting my computer I tried again. The blue light lights up but nothing happens and i can no longer hear the hard drive 'working' if you know whatI mean. It has EVERYTHING from my laptop on it! It wont work with my TV either anymore so it's not the laptop...what can I do? Is there a way to recover my infomation? thanks in advance Danlevan :)
Answer by Website User on 24th April 2014
If the drive was running at the time there is unfortunately a good chance that the drive has been physically damaged, meaning that the data may be lost. It's also possible however that the enclosure is the part that has failed, meaning that the drive inside could be removed and fit into a computer or another enclosure to recover the data, however doing this would void any warranty on the drive so this would be at your own risk. -Danlevan
0 customers found this answer helpful.
Answer by Website User on 7th June 2014
This has just happened to me but it wasnt dropped did you get an answer
0 customers found this answer helpful.
Answer by Website User on 15th June 2014
This just happened to me too ad it wasn't dropped! Anyone get an answer???
0 customers found this answer helpful.
Answer by Website User on 16th June 2014
Due to a hard drive being a set of spinning disks with a head that reads from them (like old Vinyl music), if the disk gets a big knock while powered on when the heads are over the disks it is possible for them to touch and damage the drive. The only way possibly get data back off a drive this has happened to is to consult a data recovery company - but it can be quite expensive. It is usually easiest to recover from a backup. - TL
0 customers found this answer helpful.
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Q: Is it compatible with the PlayStation 3?
Answer by Dan on 24th March 2014
It should be fine though would need to be formatted in FAT32 and will only work for media storage. -Danlevan
1 customer found this answer helpful.
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Q: Hi, Is it compatible with Samsung Galaxy S4? My phone says blank sd card/unsupported. Can it be formatted to work with the phone?
Answer by Website User on 10th March 2014
The Galaxy S4 does not natively support USB storage, however there are ways around this that can be found online which we cannot advise on. -Danlevan
0 customers found this answer helpful.
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Q: Is it compatible with windows 8?
Answer by Dan on 3rd March 2014
Yes, this will work fine with Windows 8. -Danlevan
0 customers found this answer helpful.
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Q: Is this drive powered through the USB connection or does it have a separate power supply.
Answer by Website User on 20th January 2014
I can confirm this external drive is powered via USB. -* RH
1 customer found this answer helpful.
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Q: Thinking of buying the Samsung M3 1TB USB3.0 Mobile External Hard Drive, is it compatible with windows 8 as it doesn't say anything about it in the overview?
Answer by Dan on 12th January 2014
Yes, this will work fine with Windows 8. -Danlevan
0 customers found this answer helpful.
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Q: Hi, I just bought the 1TB Samsung M3 portable and it worked perfectly on my iMac, but when I tried to connect it to my Samsung plasma I couldn't open any of the files, it only opens an empty one entitled "trash". I also connected the device to my laptop (windows 7 system) and even though it recognised the device it doesn't allow it to open any files. What can I do?
Answer by Dan on 7th January 2014
The Mac has likely formatted it into the MacOS Journal format, you would need to reformat in FAT32 to be able to see it on other devices. -Danlevan
0 customers found this answer helpful.
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Q: I am thinking about buying the m3 but need it to be compatible with my ps3. When I format the drive to FAT32 does the whole drive format or just a part of the drive?
Answer by Website User on 3rd January 2014
You can partition a drive to have effectively have multiple sizes of whatever size you wish. A FAT32 formatted 1TB drive will work fine with the PS3. -Danlevan
0 customers found this answer helpful.
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Q: Can I plug this device into a standard USB port as my laptop doesn't have a USB 3 or 2 port.
Answer by Website User on 12th February 2014
Yes, It works fine
0 customers found this answer helpful.
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Q: Can I plug this device into a standard USB port as my laptop doesn't have a USB 3 or 2 port.
Answer by Adam on 30th November 2013
USB is fully backward compatible, so you would have no problem plugging this into any USB port, the device will just run at the speed of the port. -AdamL
0 customers found this answer helpful.
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Q: Don't have USB 3.0 on my laptop but I do have USB 2.0. Will this drive work on my USB 2.0 port. I realize I will not have the full capability of what the USB 3.0 port will give me but I will have when I get a new laptop next year. In the meantime can I use it on existing USB 2.0 port?
Answer by Dan on 19th November 2013
Yes, this drive will work just fine on either. When connected to a USB 2 port it will simply run at the lower speed of the connection instead of USB 3.0 speed. -Danlevan
0 customers found this answer helpful.
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Q: is this drive suitable for use with a mac air book all i want is a plug in additional storage and back up
Answer by CCL on 15th October 2013
This would be fine for a MacBook Air. -* RH
0 customers found this answer helpful.
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Q: I have had my Samsung M3 for a couple of months. Until recently I could click on the appropriate drive to see an appropriate file to see that the auto back up is working. This no longer works. I have clicked the auto back up and when clicking on "backed up data" it is stating that it has be modified on the appropriate date. It seems to be backing up but why the change, can I view the modified files and can I be confident that it has been backed up. Thanks, Michael.
Answer by CCL on 15th October 2013
The best option would be to contact our technical department on 01274 471204 or email technical@cclonline.com. -* RH
0 customers found this answer helpful.
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Q: I have had my Samsung M3 for a couple of months. Until recently I could click on the appropriate drive to see an appropriate file to see that the auto back up is working. This no longer works. I have clicked the auto back up and when clicking on "backed up data" it is stating that it has be modified on the appropriate date. It seems to be backing up but why the change, can I view the modified files and can I be confident that it has been backed up. Thanks, Michael.
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Q: i have the m3 1tb it falled down by mistake n no folder was accessible wen i plugged in ma computer a pop up came n was reading "format disk" i did it and everything was deleted with the software user manuals also being deleted and right now it is very slowly responding pliz can i get the software so as i can re-install on it again?
Answer by CCL on 15th October 2013
Please contact our technical department via email or phone on 01274 471204 technical@cclonline.com. -* RH
0 customers found this answer helpful.
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Q: Will the cable supplied with this plug in directly to the usb2 port on my imac?
Answer by CCL on 4th October 2013
Yes this is a standard USB connection, so will fit.
0 customers found this answer helpful.
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Q: Hi is this powered by usb or seperate power supply.
Answer by CCL on 14th September 2013
This drive is USB powered. -Danlevan
1 customer found this answer helpful.
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Q: I restored all my data on my old computer [windows xp] and now want to restore it to my new computer [windows8]. The computer recognises the hdd, I have installed the hdd manager, and I can see all my old files--but I can neither open nor restore them. As an experiment, I backed up my current files from the new computer, and again, I can see them, but cannot open or restore them. How do I restore my files.
Answer by CCL on 13th September 2013
Unfortunately we can't offer much in the way of support on software supplied with drives as there are just too many different solutions out there that we can't have used them all! I'd recommend contacting the manufacturer directly, as they will be able to help in much more detail than we would. -Danlevan
0 customers found this answer helpful.
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Q: I have just purchased this Samsung M3 1TB Portable SSD but cannot get the Auto-backup software to work. All looks like it has installed but when I click on the icon on the desktop, nothing happens. Have un-installed and reinstalled, have installed from Samsung's site but same result. Can anyone help as I don't want to go through the hassle of returning it etc. I am using Win 7 32bit on an ASUS laptop. Packaging says compatible with Win 7.
Answer by CCL on 15th August 2013
If you'd like to contact our Techincal Team by filling out a support ticket at the link below they will assist you as best they can: http://support.cclonline.com/index.php?/Tickets/Submit/RenderForm/10
0 customers found this answer helpful.
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Q: I have just purchased this Samsung M3 1TB Portable SSD but cannot get the Auto-backup software to work. All looks like it has installed but when I click on the icon on the desktop, nothing happens. Have uninstalled and reinstalled, have installed from Samsungs site but same result. Can anyone help as I don't want to go through the hasttle of returning it etc.
Answer by CCL on 14th August 2013
Could you confirm what Operating System you are using when installing this software? I have a feeling it may be incompatible with the Operating System you are using. - RH
0 customers found this answer helpful.
Answer by Website User on 14th August 2013
I am using Win 7 32bit on an ASUS laptop. Packaging says compatible with Win 7.
0 customers found this answer helpful.
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Q: Hello, I am interested in buying this product but want to know whether my data will be backed-up automatically? I don't really want to have to remember to back-up data every time I add some to my files or have to select the files that I want to backup? Thanks
Answer by CCL on 1st August 2013
This drive comes with Samsung's AutoBackup program. Once this program is installed and set up it will periodically back up your chosen files so you don't need to remember to do it yourself. -MR
0 customers found this answer helpful.
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Q: I have been using my samsung m3 1tb hdd for 3 months without any problems, but all of a sudden whilst in use it stopped working, the blue LED light has stopped flashing, I can't feel any vibrations from the case and it has stopped showing on my laptop......please help!
Answer by CCL on 3rd June 2013
This sounds like the the drive is probably faulty and I would recommend returning it to us. If you've bought it in store pop back in, otherwise if you contact us on 01274 471206 or custservice@cclonline.com we can raise an RMA for you. -Danlevan
1 customer found this answer helpful.
Answer by Website User on 4th June 2014
Is it possible to retrieve data with this problem? I'm having the same problem on my device also.
0 customers found this answer helpful.
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Q: Hi guys! Just got myself the 1TB Samsung M3 and have connected it to my G4 PowerBook, but it's not showing up on the desktop, yet when I look on the disk utility I can see it... I'm a total loser when it comes to hardware installation... can anybody help? (I'm running on 10.5.8 which is supposed to be compatible!)
Answer by CCL on 6th April 2013
This drive will come pre formatted in FAT 32 or NTFS, so would likely need to be formatted through DIsk Utility into the Mac Journal format for it to be recognised. -Danlevan
0 customers found this answer helpful.
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Q: I formatted this to work on my MAC but now I want to transfer back to windows. How do I do this? I havn't as yet stored anything on it when using it on my MAC
Answer by CCL on 16th March 2013
Windows cannot read the Mac journal format, but if you format this drive with FAT32 they will both be able to read it. -Danlevan
0 customers found this answer helpful.
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Q: It doesn't mention Windows 8 in the compatibility list, so does it work or not ? Is there a required download to enable it under Windows 8 ?
Answer by CCL on 16th January 2013
As this is a USB storage drive, Windows 8 will detect the drive without any issues. Regards, Mike
2 customers found this answer helpful.
Answer by Website User on 16th January 2013
Doesn't work with mine, Dell Precision m6700, be interested to know how you made it work.
0 customers found this answer helpful.
Answer by Website User on 16th January 2013
That's interesting... It doesn't work on my windows 8 machine, no problem with 7, but no luck on 8. It just says it's not recognised.
1 customer found this answer helpful.
Answer by Website User on 17th January 2013
Works fine in my USB 3.0 port on my new Toshiba Windows 8 laptop and the USB 2.0 port on my old Vista laptop. I just plugged it in and it worked!
0 customers found this answer helpful.
Answer by Website User on 17th January 2013
For the Dell Precision M6700.... make sure you remove the Intel USB 3.0 drivers, it'll work straight away, I had exactly the same issue.. Absolute nightmare!!
0 customers found this answer helpful.
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Q: Hi Does this samsung 1TB portable hard drive small enough to carry in your pocket? It is a USB connection only hard drive right?
Answer by CCL on 11th January 2013
This drive is small enough to carry around in your pocket, May be a bit snug fitting for jean pockets but coat pockets are usually fine. Yes, it is USB powered hard drive. Regards, Mike
2 customers found this answer helpful.
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Q: Hi, Can anyone confirm if this is PS3 compatible out of the box please? Or if I have to work a bit of techno wizardry (gulps) to make it work on my PS3? Any advice would be great, Thanks in advance. Paul
Answer by CCL on 24th December 2012
This is not compatible with the PS3 out of the box, You will need to connect to a PC and format it as FAT32, Then open "My Computer" and double-click on your empty external hard drive. Now, create a folder system identical to that on the Playstation 3. Right click to create a new folder and name the first folder "Photo". Do this for "Music", "Video" and "Game". When you are finished, you should have 4 folders total in the hard drive. Each folder should be empty. Hope this helps. Regards, Mike
0 customers found this answer helpful.
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Q: I have had a look at formatting my m3 to FAT32 but the drop down only gives me the option of NTFS or exFAT !!! Any ideas how to get it to show on my ps3 ???
Answer by CCL on 17th December 2012
As the PS3 only supports FAT32 for an external hard drive you would need to format it that way. Normally this is not supported in Windows so you would need to do this manually. There are guides available to do this online, such as the one at Online Tech Tips, or you could give our Technical team a call on 01274 471204 or e-mail them at technical@cclonline.com -MR
0 customers found this answer helpful.
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Q: I am hoping to buy this drive for a person who uses both macs and pc's, and i can see the answers to formatting problems in previous questions, but can't tell if you can only format the HD for either mac or pc, or whether it can move back and forth between. Any clarification much appreciated! Thanks.
Answer by CCL on 12th December 2012
You can only format for one or the other - if you used it one one and then moved to another it would not work and ask you to format it, however if you did you would lose all data on it! -MR
0 customers found this answer helpful.
Answer by Website User on 3rd April 2014
Fat32 is useable on both macs and pcs. exfat on both newer machines.
0 customers found this answer helpful.
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Q: I bought the Samsung M3 1TB a few days ago, in the properties its only showing 32GB capacity on FAT32. Was going to reformat to NTFS but should I take it back to the shop as there's something wrong?
Answer by CCL on 4th December 2012
For drives this size NTFS is definately better as FAT32 is less efficient, particularly with larger volumes. You can use other formatting tools for it to be formatted larger than 32GB if you did want FAT32 however, but the drive should be fine. -Danlevan
0 customers found this answer helpful.
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Q: I would like to know if it is compatible with Windows 8. Tks.
Answer by Website User on 23rd November 2012
This would be Win8 compatibleeeeeeee run one myself!!
0 customers found this answer helpful.
Answer by CCL on 23rd November 2012
Yes, this drive will be compatible with Windows 8. -Danlevan
0 customers found this answer helpful.
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Q: I would like to know if it is compatible with Windows 8. Tks.
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Q: Can this drive me made bootable as an external USB drive? We want to create a bootable external USB drive to use bootable Paragon software to create and distribute PC images. NOTE: we just got a 1tb WD passport drive which CAN NOT be used in this way due to the firmware and the way is represents itself as a local drive. We need one that will work.
Answer by CCL on 7th November 2012
The manufacturer do not specify this drive as specifically being USB bootable, but as long as the BIOS of the machine it is being used on supports booting off USB devices it should work fine. -Danlevan
0 customers found this answer helpful.
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Manuals and Datasheets

PDF Datasheets and Manuals

Document File type File size
1TB Samsung M3 Portable External Hard Drive pdf 0.38MB

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