As customer interactions become more and more involved, you need to keep your experienced people happy on calls that now last longer than ever before. Discreet and lightweight in design, the convertible EncorePro 540 offers your users a choice of three different wearing styles for improved all-day comfort. Contextual Intelligence-enabled for softphone connections, the HW540 also comes with wideband audio built in from the ground up so you can be sure you customers get the service they expect. Experience our lightest ever professional corded headset with all EncorePro 540. Its three-way convertible design offers a choice of wearing styles to suit the way your users want to work. This unique adaptability also allows your organisation to stock just one type of headset for a wide range of users. By simplifying headset management, the HW540 will reduce your running costs while still guaranteeing the levels of audio quality you need to focus all your attention on the customer. With rising expectations comes the need for smarter customer interactions. That is why the EncorePro 540 is designed to ensure your people are ready to deal with longer and more complex queries. This all edition is lighter than previous models, offering users a more discrete headset and improved all-day comfort. The foam ear cushions also provide consistent audio quality so they never miss a word. And with visible guidance as standard, your users can see when the boom is moved into the proper range for optimum mic positioning. Every EncorePro 540 is Contextual Intelligence-ready for use with soft phones. By utilising the data collected on every call, your organisation can improve customer interactions through enhanced user, supervisor and IT department controls. Its Quick Disconnect function supports multiple connections from USB, audio processor or Direct Connect, allowing users to easily move away from their workstations without removing their headsets. Plus, with wideband audio that meets official TIA920A standards, vibration traps and a noise-cancelling mic, the HW540 is sure to help you raise the standard of customer conversations.