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Battlefield 3 banning issue in hand, says EA

Electronic Arts is "taking steps" to revoke bans given to innocent players by a hacking group.

Electronics Arts has promised gamers that it is taking steps to correct a situation which has seen innocent Battlefield 3 players banned from the game.

EA and game developer DICE have been proactive about banning players that are found to have cheated their stats on the PC version of the game, asking for honest gamers to shop those they think are fiddling the numbers.

A group of hackers recently attacked the servers of Punk Buster, banning innocent players, who are then kicked out of games or unable to log in to their accounts.

"In 2011 we hit them with a mass ban wave and now were are banning real players from battlelog while ggc-stream is totally unaware. We have framed 150+ bf3 players alone," the hackers said in a post on Artificial Aiming.

In response, EA has insisted it is "taking steps" to remedy the situation, which is to do with third party servers and not Battlefield 3 itself.

"Together with the third-party service providers we have taken steps to remove the faulty bans, and improve the protection against future fake bans," it notes on Battlelog.

"We have determined that the root cause resulting in the server bans is not directly related to Battlefield 3, but rather related to select third-party services which server owners can use in conjunction with PunkBuster to protect their servers."

The firm goes on to say that if gamers can log in to Battelog, there is no ban in place by either EA or DICE and therefore no need to contact customer support services.

This ban only affects PC players, and not those using services via a PlayStation 3 or Xbox.

EA also recommends that affected players "try joining other PunkBuster enabled servers".ADNFCR-1220-ID-801278702-ADNFCR