At CCL we take pride in offering our customers the best products at the lowest prices with great customer service. Our ‘Price Promise’ is a promise that if you find the product you have bought from us cheaper elsewhere online within 7 days of your purchase from us then we will happily refund 120% of the price difference.
To take advantage of the CCL price promise, simply contact us by email at firstname.lastname@example.org including the following details:
- Your CCL order/invoice number.
- The CCL product code of the item you have found at a lower price.
- A link to the web page showing the lower price.
We will then refund 120% of the difference to your original method of payment within 7 days.
Terms & Conditions
Our price promise applies to products where:
- The item is marked as having the CCL price promise on the product page.
- The comparison is like for like (i.e. includes carriage and any other additional charges).
- The competitor is a recognised UK Etailer (i.e. would not apply to an individual seller on eBay or similar)
- The item is in stock and available for immediate delivery from the other UK Etailer.
- The item is brand new (i.e. not a clearance, reconditioned, refurbished or b-grade item).
- The item is the same manufacturer part code and same specification.
- The competitor item is not part of a larger promotion or bundle or limited offer 'special'.
- The items are being sold under the same terms and conditions ie are not at special financing prices, contract prices or volume discount prices.